ORDERING
Q. How do I order?
A. You can either order through our website or message or contact us if you want to discuss anything including your size.
Phone or whatsapp: +61 0452405276
SHIPPING
Q. Do you do International Shipping?
A. Yes we do worldwide shipping. We post it via Australia Post at the moment.
Q. How much does the shipping cost?
A. For the moment our policy is FREE standard shipping or $5 flat express shipping Australia wide and discounted shipping to NZ and the rest of the world.
For international shipping, shipping cost is calculated once you add the item on the cart or during the checkout.
Q. How long does it take for shipping?
A. Normally we post it on the next business day, unless it's a big or complicated order, we let you know in that case.
Standard Australia post delivery time within Australia is 2 -5 days, 7-12 days for NZ and 10-15 days for other countries.
( Please note that there has been temporary delays on the deliveries due to pandemic.
We are trying our best to ship it as soon as we can from our side, but our carrier (Australia Post) don't refund on the delayed deliveries and we can not guarantee on the exact delivery time, we can only give you estimated time frame. )
Q. I haven't received my parcel yet
A. Please contact us if you did not receive the tracking code or just go this link to check the status of your delivery:
https://auspost.com.au/mypost/track/
International Shipping Cost and Estimated Delivery Time Guide from Australia Post:
(Because we normally post via Australia Post, this is their pricing and estimated delivery guide)
1. NEW ZELAND
2. USA AND CANADA
3. UNITED KINGDOM AND SOME EUROPEAN COUNTRIES
